Common Issues
Accessibility
Limitation
Manual systems only allow users to access the data they need when they’re situated at a particular location say the office. It limits the user accessibility in terms of where and when, thus creates inflexible working within businesses and reduce time available for backlogged tasks, which decrease the overall employee productivity.
Poor Documentation
/Reporting
All the data about owner and tenant property and finances saved manually can be wasted a lot of time or money on looking for documents and copying data. Miss key in one data or a date may cause different issues.
Payment
Issues
Not receiving maintenance fees on time is a major issue faced by management. Most owners have a range of excuses at hand for not making payments.
Communication Breakdown
Lack of communication between residents and management, especially about billings, complaints status, lack of information about committee board meetings or about any happenings within the community.
Maintenance
Issues
Buildings need ongoing maintenance and repairs as well as pile-up residents’ complaints handling. Management can be forgetful or ignorance on the tasks assigned which will lead to occurrence of headache issues and/or disputes.
Security
Weaknesses
Security guards can be inattentive or irresponsible at times, letting people in without checking or registering their names and also skip their patrol rounds. This allows strangers to sneak into the compound which could create massive liability and risk for the neighborhood.
Why Choose CSS?
Pure Internet Architecture
A system beyond boundaries, platforms, cultures and languages.
Tailored Environment
Systems were designed for the use of professionals in the Property Management industry.
Experienced Data Centre
With over 20 years of operation since 1998, and servers located in Cyberjaya.
Market Leader
Active over 1,500 projects and customers, and more than 50% of professional property consultants subscribing to us.
Affordable Pricing
Offering a comprehensive system module with an affordable monthly subscription fee as low as RM250.
Data Backup & Unlimited Data Storage
A full server backup is performed daily with the latest 30 days of data.
Efficient Customer Support
Providing high quality assistance and reliable solutions with extensive training and guidance during the handover process.
1,500
Total Projects
1,000,000
Residential Units
50,000
Commercial Units
